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[Cavea – Terms and Conditions & Privacy Policy]

Effective Date: October 15, 2025

Operated by: The French Carousel Pty Ltd ABN: 71 680 795 840 Registered Office: SHOP 25B, 310 Bong Bong Street, Bowral NSW 2576, Australia

1. Introduction

Welcome to Cavea, a wine tasting and discovery application ("Cavea" or the "App") operated by The French Carousel Pty Ltd ("we," "us," or "our"). These Terms and Conditions ("Terms") and Privacy Policy ("Policy") govern your use of the Cavea App and its services. By downloading, installing, or using the App, you agree to be bound by these Terms and our Policy. If you do not agree with any part of these Terms or the Policy, please do not use the App.

Cavea is designed to help wine enthusiasts log tastings, explore wine regions, manage wine cellars, and receive personalized recommendations from an AI sommelier. The App is governed by the laws of Australia.

2. Acceptance of Terms

By accessing or using Cavea, you affirm that you are at least 18 years old and legally able to enter into these Terms. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms and the Policy at any time. We will notify you of material changes by posting the updated Terms within the App or via email. Your continued use of the App after such changes constitutes your acceptance of the new Terms.

3. Description of Services

Cavea provides the following features:

3.1 Free Features

  • Log up to 3 wine tastings with photos, ratings, and notes.
  • Access wine trends, regions, and producers.
  • View basic statistics and achievements.
  • Receive daily wine facts and notifications.

3.2 Premium Features (Subscription-Based)

  • Unlimited wine logging and cellar management.
  • Access to Pierre, the AI sommelier, for personalized wine advice.
  • Shared wine cellars (up to 3 members per cellar).
  • Advanced analytics, export capabilities, and premium support.

3.3 Third-Party Services

  • Mistral AI’s La Plateforme powers the AI sommelier feature.
  • RevenueCat manages subscriptions and payments.
  • Supabase hosts our database, authentication, and storage.
  • Expo handles push notifications.

4. User Obligations

4.1 Account Registration

You must provide accurate and complete information during registration, including a valid email address. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Prohibited Conduct

You agree not to:

  • Use the App for any unlawful purpose.
  • Share your account credentials with others.
  • Upload inappropriate or misleading content (e.g., fake wine entries, offensive photos).
  • Attempt to reverse engineer, hack, or interfere with the App.
  • Use the App to harass, spam, or defame others.

4.3 User-Generated Content

You retain ownership of the content you upload (e.g., wine photos, tasting notes). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute it within the App.

5. Subscription and Payments

5.1 Subscription Plans

  • Free Plan: Limited to 3 wine tastings.
  • Premium Plan: Monthly or yearly subscription for unlimited features.

5.2 Payment Terms

  • Payments are processed via Apple App Store or Google Play Store.
  • Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period.
  • Refunds are subject to the App Store or Google Play Store policies.

5.3 Cancellation

You may cancel your subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing cycle.

6. Privacy Policy

We are committed to protecting your privacy. This section explains how we collect, use, and safeguard your data.

6.1 Data We Collect

A. Account & Authentication Data

  • Email, hashed password, first name, country, language preference.
  • Session and authentication tokens (encrypted).

B. Wine Tasting & Cellar Data

  • Wine names, producers, vintages, regions, ratings, tasting notes, and photos.
  • Cellar details (name, members, bottle quantities, storage locations).

C. Device & Technical Data

  • Device model, OS version, push notification tokens.
  • App usage data (e.g., session duration, last active timestamp).

D. AI Sommelier Conversations (Premium)

  • Your wine-related questions and AI responses (processed via Mistral AI).
  • Conversations are temporary and not permanently stored.

E. Payment Data

  • Subscription status managed by RevenueCat (no credit card details stored).

F. Notification Preferences

  • Marketing, wine tips, achievement, and system notifications.

6.2 How We Use Your Data

We use your data to:

  • Provide and improve the App.
  • Personalize recommendations (e.g., wine trends, AI advice).
  • Send notifications and updates.
  • Comply with legal obligations.

6.3 Data Sharing

We do not sell your personal data. We share data only with:

  • Supabase (database and storage).
  • RevenueCat (subscription management).
  • Expo (push notifications).
  • Mistral AI (anonymized queries for AI sommelier feature).

6.4 Data Security

  • Encryption: All data is transmitted via HTTPS/TLS.
  • Authentication tokens are stored securely using Expo SecureStore.
  • Supabase employs row-level security and database encryption.

6.5 Data Retention

6.6 Your Rights (GDPR & Australian Privacy Law)

You have the right to:

  • Access, correct, or delete your data.
  • Opt out of marketing communications.
  • Request data portability.

To exercise these rights, email us at info@thefrenchcarousel.com.au.

7. Intellectual Property

All content, trademarks, and logos within Cavea are owned by The French Carousel Pty Ltd. You may not reproduce, distribute, or modify any part of the App without our written permission.

8. Termination

We may suspend or terminate your account if you:

  • Violate these Terms.
  • Engage in fraudulent activity.
  • Use the App for illegal purposes.

You may terminate your account at any time by contacting us.

9. Disclaimers & Liability

9.1 No Warranty

The App is provided "as is" without warranty of any kind. We do not guarantee that the App will be error-free or uninterrupted.

9.2 Limitation of Liability

To the fullest extent permitted by Australian law, we are not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data or profits.
  • Third-party actions (e.g., Mistral AI, RevenueCat).

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

11. Contact Us

For questions about these Terms or our Privacy Policy, contact: The French Carousel Pty Ltd Email: bonjour@thefrenchcarousel.com.au Address: SHOP 25B, 310 Bong Bong Street, Bowral NSW 2576, Australia

Last Updated: October 15, 2025

By using Cavea, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.